Legal

Privacy Policy

Last updated: June 2025  ·  BotAge Solutions

BotAge Solutions (“we”, “us”, or “our”) operates botagesolutions.com. This Privacy Policy explains what information we collect when you visit our website or enquire about our services, how we use it, and the choices you have.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect information in two ways:

Information you provide directly

  • Name, email address, and phone number — submitted via our contact form
  • Business name, website URL, or project details — when you describe your requirements
  • Any other information you voluntarily include in your message

Information collected automatically

  • Browser type, device type, and operating system
  • Pages visited, time spent, and referring URL
  • IP address (used for analytics only, not stored against your identity)

We do not collect sensitive personal data such as payment details, government IDs, or health information through this website.

2. How We Use Your Information

  • To respond to your enquiry and discuss your project requirements
  • To send you information relevant to the services you’ve asked about
  • To improve our website based on usage patterns
  • To comply with applicable legal obligations

We do not use your information for unsolicited marketing. We will only contact you about your specific enquiry unless you explicitly request otherwise.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your data with:

  • Google (Analytics) — aggregated, anonymised usage data to understand site performance. No personally identifiable data is shared.
  • Google (Forms / Apps Script) — your contact form submission is processed via Google’s infrastructure to deliver it to our inbox.

All third-party services are bound by their own privacy policies. We select tools that maintain industry-standard data protection practices.

4. Data Retention

We retain your contact form data for as long as it is necessary to respond to your enquiry and manage any resulting project relationship. If no project proceeds, we delete your data within 12 months of last contact. You may request earlier deletion at any time.

5. Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Withdraw consent to receive communications from us at any time

To exercise any of these rights, email us at info@botagesolutions.com. We will respond within 30 days.

6. Cookies

Our website may use cookies to support analytics and improve user experience. You can disable cookies in your browser settings at any time. Disabling cookies will not affect your ability to use the website or submit an enquiry.

7. Security

We take reasonable technical and organisational measures to protect your data from unauthorised access, loss, or disclosure. Our website is served over HTTPS. However, no method of transmission over the internet is 100% secure.

8. Governing Law

This Privacy Policy is governed by the laws of India, including the Digital Personal Data Protection Act, 2023 (DPDP Act). Any disputes relating to this policy shall be subject to the exclusive jurisdiction of the courts in Rajasthan, India.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, the “Last updated” date at the top of this page will change. Continued use of our website after any update constitutes acceptance of the revised policy.

10. Contact

Questions about this policy? Reach us at:

BotAge Solutions

Sourabh Modiani, Founder

info@botagesolutions.com

Rajasthan, India